I run a heavily cutomized Openbravo ERP system. Is Openbravo Network right for me?

This is one of the most frequent questions I get from (prospective) customers. Fortunately for everyone, the answer is a clear "YES".

One of the strengths of Openbravo ERP is the freedom to adapt it to every company's specific needs without limitation. This involves configuring the system's metadata, and very frequently, developing new functionalities to meet those specific requirements that make every company unique. On some occasions, the customizations done on top of the "standard" version are very significant.

However, this does not mean that you cannot benefit from Openbravo Network, the professional subscription service that has been designed to keep your system up-to-date and bug-free for a predictable cost.

Firstly, the service is built around the concept of system stability. The updates are designed to intricately target only the lines that require a fix, minimizing the likelihood of collision with custom developments. Therefore, in most of the cases, updates are silently applied without any conflict.

Secondly, the service is based on a ground-breaking application of source code management tools which are now part of Openbravo ERP. This approach provides a very granular and structured way to manage code conflicts during the update process, which help consultants apply fixes even when they are for the very same files that have been customized.

Attempting to undertake manual maintenance of a production system is simply not realistic, and too risky. Very often, only a handful of customer-reported bugs get fixed and the system is not properly patched. The situation gets much worse when several systems are maintained in parallel for several clients, and inevitably the quality of the manual maintenance process starts begins to deteriorate.

Openbravo Network has been designed to ensure Openbravo systems can be properly maintained so that they are fully up to date, with the quality required for a mission critical application, and in the most cost efficient way.

Go Professional! Buy Openbravo Network.

The future of Open Source in Europe

Next Wednesday 24th September, I will be in Paris to attend the Paris Capital du Libre event.

I will participate in a panel to discuss the future of Open Source in Europe.

You can find the agenda for the event here.

Openbravo Network: Commercial and Community symbiosis

During the launch of Openbravo Network, many mistakenly interpreted Openbravo adopting a closed source development model. This is not our strategy because we believe there is a better way.

My previous post is a very illustrative example of how customers benefit from having an open community, and how the community benefits from having customers funding it.

All bugs fixed for Openbravo ERP are available in the development trunk and incorporated in the newest release of Openbravo ERP, which typically occur twice a year.

Openbravo Network clients benefit from having regular and timely access to bug fixes, both for bugs reported by them or reported by the community. They get the benefits from using a product which is subject to public scrutiny and at the same time enjoy production grade SLAs (Service Level Agreements).

Community benefits from the effort funded by Openbravo Network customers to fix bugs, which are readily available in the development trunk and periodically packaged whenever a new release is published (or even before, if –occasionally- a community maintenance patch is published).

If you use Openbravo ERP and want to see it improve, engage in the community.

If you use Openbravo ERP and want production grade support, subscribe to Openbravo Network.

You are helping yourself in both cases.

300 fixes

During the past months, since the official launch of Openbravo Network –the subscription support service for Openbravo ERP–, our clients have received patches containing:

• 214 Openbravo ERP fixes
• 35 Linux component updates*
• 5 Operating Environment updates (in Oracle Database, Apache Server, Tomcat, Ant and Java)*

In total, these account for more than 300 fixes, including a few security and critical ones.

Bugs fixed include those reported by Openbravo Network clients and bugs reported by the Openbravo ERP community. Bugs reported by our clients are treated according to production grade SLAs (Service Level Agreements) to ensure fixes are available on time.

For Openbravo SMB Network clients, fixes also include patches for the operating environment, which in many amateur implementations is not well kept up to date, eventually exposing the system to security threats.

Before fixes are released, a rigorous quality assurance process certifies there are no compatibility conflicts and they are production ready.

For Openbravo SMB Network clients, patches can be easily applied from Openbravo Network’s administration console. Also, because the Openbravo SMB Network One environment is a highly standardized configuration, we can test the patches in exactly the same environment our customers have. This dramatically improves the effectiveness of our quality assurance process, optimizing it for production usage.

Overall, this service, recommended for any professional Openbravo ERP implementation, is designed to ensure the system stays updated, bug free and secure.

* Only available for Openbravo SMB Network One customers
* Note that component updates typically contain several fixes each one

Go Professional with Openbravo Network

It has been a while since we introduced Openbravo Network, the subscription service for those seeking professional support to for Openbravo ERP. Today I am blogging about it because we are extending the Openbravo Network family with additional editions targeting different client needs. With this extension, there is now a solution for everyone.

All editions of the Openbravo Network family of products include access to certified updates and upgrades for Openbravo ERP, a lifecycle guarantee, bug fixing guarantee, and IP Indemnification.

Openbravo SMB Network One, which has been available since early this year, is the recommended choice for small and mid-sized businesses looking for a complete solution in a fine-tuned appliance architecture. It is easy to install, includes all the software required to run the system (including the operating system and the database), and provides a web based administration console to manage the whole maintenance process.

Openbravo Basic Network, a recent addition to the family, is the recommended choice for those with complex hardware configurations, or who require the freedom to configure the operating environment to certain specifications.

An Openbravo Network contract for those ISVs or OEMs who want to embed Openbravo ERP in their solutions is also available upon request.

Openbravo Network is a very innovative concept in the industry, because it keeps the open source nature of Openbravo ERP, but reconciles it with the advantages of professional paid support, something many clients require and appreciate. Many of them have already realized that professional open source is the best way to combine the freedom of open source with the strict demands of a mission critical production environment, as it is ultimately also the most cost effective way to do it.

If you want to learn more about the Openbravo Network family, you can check out www.openbravo.com/network

Yes, it does!

After an interesting experience with the Wikipedia, Openbravo is finally included in the Internet's encyclopedia for good. We have learned about obscure terms (at least for the uninitiated) such as "unsalt", "WP:COI", "WP:NN" "WP:AFDP".

It is clear that these complex rules have generated an extraordinarily amazing pool of high-quality content. Not an easy task to be achieved by a group of volunteers.

However, after this experience, I would like to suggest Wikipedia to include some beginner manuals or HOWTO guides. To name a few: How can you include your company on the Wikipedia? Do's and don't for a casual contributor; How to dispute/reverse an unfair decision?.

I also think there are some take aways for Openbravo as a community. When you are immersed in the dynamics of the community, you can forget there are beginners who are trying to make sense of it. Some of these will become the core members of the future, and you can not alienate them or they will never participate in the game. Building a successful community is about ensuring there is something in it for everyone, regardless of the level of skills or knowdledge they have.

Please, let us know if we are not doing so!

Does Openbravo deserve to be on the Wikipedia?

In case you didn't notice, Openbravo does not have an entry in the English edition of the Wikipedia, the fine community driven encyclopedia.

For some reason, the word Openbravo has been "blacklisted" and any attempt to create an entry about Openbravo gets automatically deleted.

The Wikipedia relies on a complex set of rules and policies which are enforced by the voluntary editors who are responsible for the quality of the site. Thanks to them, the Wikipedia remains an objective and dependable source of information. However, the "politics" in the application of these rules are, in many occasions, difficult to understand to an outsider. At least, this is my case.

I have opened a thread of discussion about the inclusion of Openbravo at
the talk page of a comparison of accounting software article. I have also requested it at the technology's requested articles page.

I would like to request the help of those of you knowledgeable about the inner workings of Wikipedia's community. If you believe Openbravo deserves an entry in the Wikipedia, can you show your favorable opinion in that threat? Can you help getting Openbravo out of the blacklist?

I know this is an argument Wikipedia editors accept, but I cannot understand why other fellow open source project are there and we are banned?

Sigh!